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Saturday, September 6, 2008
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Voices from IT Roadmap

One-on-one interviews in which IT professionals discuss case studies presented at Network World's IT Roadmap Conferences. Learn how these professionals deal with IT issues including security, mobility, storage, compliance, network management, virtualization, VOIP, network acceleration and more.

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August 26, 2008

5 technologies that will change IT

Larry Quinlan, CIO of Deloitte & Touche LLP, draws on vast IT experience to discuss the tehnologies that will change the industry. (55:06)

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August 12, 2008

Gigabit Carrier Ethernet speeds up CSN Stores WAN

With fast Carrier Ethernet connections between the office and its data centers, CSN Stores' IT staff doesn't have to worry about traffic management as it would in a slower environment, which makes management much easier, says John Arsneault, director of information technology. (7:18)

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August 07, 2008

VoIP more than just toll avoidance for Eaton Vance

Vincent Cottone, vice president and director of infrastructure services at Eaton Vance, believes IP telephony is more about employee productivity than saving money on toll charges. (7:34)

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August 05, 2008

Network acceleration helps cure the more bandwidth blues at Brooks Automation

With a single ERP instance and offices around the globe, including Asia and Europe, fatter pipes will not always guarantee better performance for end users at Brooks Automation. Latency can be the killer, says Sean Houlihan, director of global network operations, who explains how network acceleration helped clear the pipes and speed application performance. (10:39)

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July 31, 2008

NAC keeps Kennedy School net in check

Harvard University's Kennedy School of Government developed its own open source Network Access Control system for helping keep internal and unmanaged student systems in check and virus-free. Kevin Amorin, information security officer at the school, explains how PacketFence works and the politics involved in running a NAC system. (10:55)

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July 29, 2008

WebEx ties VIP stores together

VIP Parts, Tires and Service initially thought of its WebEx-powered Intranet portal as communication tool to reach its employees in 57 stores the Northeast. But, as Dan Grosz, vice president of information systems explains, its grown to be a central hub for maintenance tracking, project management and corporate purchasing. (7:42)

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July 24, 2008

Open source tools help secure city network

How does a fiscally constrained city department help get its network into compliance with PCI? Best of breed open source tools are a big help, explains Alan Boulanger, former director of Information Security for the City of Springfield, Mass. (7:52)

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July 22, 2008

Virtualization helps whittle disaster recovery time from weeks to hours

American Tower's old disaster recovery system could have resulted in a weeks worth of lost data. A new virtualization project brought the backup system into real-time sync with the production system and cut the time to get back fully online from four months to a single hour. Rob Sherman, director of IT operations at the cell phone tower company, explains how the new system works and how the company implemented it. (12:51)

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June 25, 2008

Dealing with security in an open network environment

What can corporate IT shops, which are faced with increasing pressure to allow mobile devices and more open access, learn from a university environment? Boston College's David Escalante, director of computer policy and security, shares his insights from managing such a network and challenges his group face with each incoming class. IT Roadmap Boston keynote recorded June 18, 2008. (54:45)

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April 21, 2008

Automation helps grow financial services business

For a small financial services company that handles backend processing for larger companies, IT plays a key role in growing the company. Bob Szydlowski, chief technology officer at ALPS Funds Services, explains how automation of hundreds of processes keeps employees focused on the high value part of their jobs. (10:01)

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April 14, 2008

The big sin of security compliance

Chad Lorenc, a former information security officer at ENT Federal Credit Union, says the big sin of compliance is not about being 100%, rather it is not knowing your risks and documenting them. (7:33)

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April 07, 2008

Top 3 concerns in mobility: Security

For Rodney Hardin, director of IT for the Colorado Housing and Finance Authority (CHFA), his group's mobility rollout is getting extra attention on the security front since the risk of data loss is greater. For Hardin, security is his top three concerns when planning and implementing a new mobile rollout. (9:29)

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March 31, 2008

Optimizing the WAN

Curt Hastings, Director of Enterprise Architecture at Ball Corp, maker of the famous glass mason jars, explains how his group is optimizing the use of its Metro Ethernet WAN connections between three locations and discusses some of the pitfalls to watch out for when configuring WAN routers. (10:08)

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March 24, 2008

Using Web 2.0 to make contractors more efficient

Northrop Grumman is building out its own internal Web 2.0-based portal with Wikis and RSS feeds to help pull together its institutional knowledge so contractors don't have to reinvent the wheel with every contract. Steve Winterfeld, senior security engineer at Northrop Grumman, explains the system and the process the company is going through to its Infoshield system up and running. (9:44)

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February 20, 2008

Video explosion drives storage needs at think tank

Will Thomas, director of IT at the Center for American Progress, a think tank in Washington, D.C., explains how a quick ramp up in video production capabilities meant the group's storage system needed to be ramped up as well. (14:19)

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February 05, 2008

Are we running out of IP addresses?

There's been a lot of ink spilled over the dwindling amount of IPv4 addresses available and the need to switch to IPv6. But are we really running out or are there large blocks of addresses being hoarded by companies? John Curran, chairman of the American Registry of Internet Numbers (ARIN), updates the status of the IPv4 address space and explains why companies really need to start looking at supporting IPv6. (14:49)

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January 28, 2008

Virtualization is not an instant cost savings

Goodwill Industries thought virtualization technology would save the company money on servers, power and other costs. Turns out, the learning curve for implementation is steep and savings aren't as quickly realized. Steve Bergman, CIO at Goodwill, explains some of the challenges his group faced and how you can prepare for a move to virtualization technology. (10:08)

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January 22, 2008

SC parole dept looking to use NAC to keep bad guys out

With 800 users, many of them mobile, spread across 56 sites the South Carolina Department of Probation, Parole and Pardon Services is looking to implement a flexible NAC system to keep data private while getting its user access from where ever they might be. David O'Berry, the department's director of IT, explains what he's looking for in a perfect NAC system. (11:13)

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January 14, 2008

Using Web 2.0 tech in a top secret world

Knowledge workers at the Defense Intelligence Agency are like any in Corporate America: They want to be able to share information with each other more easily. Of course, the information is highly sensitive and the network is rated "Top Secret". So how does a IT guy deal with the cloak and dagger parameters in open, Web 2.0 world? Lewis Shepherd, former senior technology officer at the DIA, explains on this edition of Voices from IT Roadmap. (17:20)

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November 12, 2007

Stuffing 10 pounds of data in 5-pound pipe

How did First Command Financial Planning Services manage to pack 70 megabytes of data through a 22-megabyte pipe to speed disaster recovery operations? Kevin Dunn, director of network operations, First Command Financial Planning explains on this edition of Voices from IT Roadmap. (9:08)

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November 05, 2007

Better patient care through wireless

Delivering patient date where its needed is key for any hospital. For Swedish Medical Center in Seattle, the company rolled out multi-campus wireless project to help get medical records to clinicians at the point of care. Steve Horsley, director of information technology at Swedish Medical Center, explains the challenges involved in his group's ambitious project. (8:12)

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October 29, 2007

Extreme makeover: Data center

Robert Wakefield, Vice President of IT at Snelling Staffing Services and Intrepid Home Health Services, had seven months to combine two data centers into a single new structure without interrupting critical projects such as a PeopleSoft installation. He explains how his team was able to pull of the construction and move as well as what you should look out for in your own data center construction projects. (7:21)

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October 22, 2007

Identity management helps take load off Sabre's legacy systems

For Sabre Holdings, identity management and security provisioning tools from Sun and Netegrity, have eased the burden on its mainframe processing systems and allowed the company to move to more open systems for supporting the 1 million peak transactions per hour it must process. Kurtis Holland, Principal, IT Security at Sabre Holdings, explains what steps went to into picking which tools to use and what you can do to avoid mistakes when implementing identity management in your own enterprise environment. (9:19)

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October 15, 2007

Supporting Boeing supply chain requires major storage upgrade

Aviall Services, a Boeing subsidiary and provider of aftermarket supply-chain management services for the aerospace, defense and marine industries, learned it was taking over Boeing's supply chain management, it embarked on a major effort to upgrade its storage systems. Russell Douglas, director customer and supplier services information systems at Aviall, explains how a new system was selected with major input from end users and what the company is doing to beef up backup and recovery systems. (9:31)

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October 08, 2007

NAC plays guard for Tar Heels

The University of North Carolina, Chapel Hill, jumped into Network Access Control to help ease the workflow of getting its 20,000 students on the network and keeping unwanted folks off the network. Mike Hawkins, Associate Director of Networking at UNC-Chapel Hill, explains how the university chose its vendor and what hand they had in developing the technology. (10:27)

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