Skip Links

Network World

  • Social Web 
  • Email 
  • Close

The non-personal computer

Stop letting users control your computers
Small Business Technology Alert By James E. Gaskin , Network World , 07/19/2007
James Gaskin
Sign up for this newsletter now!

James Gaskin helps small offices get the most out of technology

  • Share/Email
  • Comment
  • Print

One of the concepts I stressed during my speeches at the recent ITEC conferences surprised many people: stop calling computers "personal" computers. Changing that attitude will lower your hassle factor, improve your security and save time and money. I consider any one of those three reasons enough of an advantage to rethink how you approach computers in your business.

Some users, horrified, pointed out the very name, "personal computer", meant the machine fell under their control. Their desk, their desktop. Gently, I explained their desk at work was not their personal desk, their chair was not their personal chair, and the "personal" part of computer came from early vendor marketing departments separating the new PC from older minicomputers.

Employees driving company vehicles don't demand the company personalize their ride with 20 inch gold wheels with spinners, 15 inch subwoofers and satellite radio. Yet they demand this level of customization and more on their computers. You don't customize vehicles, and you shouldn't customize computers.

Let's take a look at the three reasons listed above for changing "personal computer" to "company owned computing device."

First, the hassle factor of managing computers configured differently and running different software grows with each new variable. If one user likes Outlook Express as their e-mail client, and the next user likes Outlook, and the next user prefers Thunderbird, how can you quickly troubleshoot client e-mail problems? Any e-mail issues multiply by three, and that's just one application.

Security improves when users don't download their own programs. Screensavers, music players, and entertaining desktop pictures help personalize the computer but also deliver spyware and viruses and cut holes in security. Most spyware still comes hidden in requested downloads, usually after a user ignores the warnings and End User License Agreement to get a butterfly or bass boat screensaver. Users will hesitate to load bizarre software if they know someone will notice, make a fuss, and delete the software while berating them.

To slow popups, I run Firefox from Mozilla.org. The free browser includes other security advantages, such as strong resistance to viruses. Run Firefox as your main browser and keep Internet Explorer only for those few Web sites so poorly written they must run on IE.

James Gaskin writes books (16 so far), articles and jokes about technology and real life from his home office in the Dallas area.

  • Share/Email
  • Comment
  • Print
Comments (3)
Login
Forgot your account info?

Defining poorly definedBy James Gaskin on July 19, 2007, 1:11 pmI call Web sites that exclude large numbers of potential viewers poorly designed. We can drill down to more specific details, such as Flash-only sites that exclude...

Reply | Read entire comment

The Non-Personal ComputerBy Lou Caccamo, Esq on July 19, 2007, 10:39 amI believe the author should have mentioned the difficulty that firms with offices in the Twin Towers experienced where data was only on a local hard drive, or worse,...

Reply | Read entire comment

A poorly designed web site is a poorly designed web siteBy Schyler Jones on July 19, 2007, 9:10 amI agree with the idea of training employees to think of the computer they use at work like any other company-owned asset - it is not personal and should not be "toyed"...

Reply | Read entire comment

View all comments

Add comment
Anonymous comments subject to approval. Register here for member benefits.
Have a NetworkWorld account? Log in here. Register now for a free account.

Videos

rssRss Feed