Skip Links

Network World

  • Social Web 
  • Email 
  • Close

Apple notes continued MobileMe service outage

By Peter Cohen , Macworld , 07/23/2008
  • Share/Email
  • Comment
  • Print

Apple has posted a tech note to its Web site acknowledging a continued outage for users of its MobileMe service. It's the latest problem to plague the service since it was launched last week.

"On Friday, July 18, 2008 (2008-07-18) we experienced a serious issue with one of our MobileMe mail servers," reads Apple's service notice. "This issue is currently affecting approximately 1% of MobileMe members. Affected members are unable to send or receive e-mail at www.me.com or access e-mail using any e-mail client software such as Mail on a Mac or Microsoft Outlook on a PC."

"We understand this is a serious issue and apologize for this service interruption. We are working hard to restore your service," concluded the message.

MobileMe is Apple's replacement for .Mac. The service, which costs subscribers US$99 per year, hosts e-mail, Web publishing, image publishing and data synchronization services between Macs, PCs, iPhones and iPod touch systems. Unlike .Mac, MobileMe sports an interface designed to be similar to a desktop or application user experience -- you can click and drag content, create new calendar appointments, manage your contact list and more from a Web interface, and it synchronizes with connected computers and devices.

Apple's launch of MobileMe has been quite rocky. At first, many users weren't able to log in or get content to synchronize at all, for example. Apple ultimately responded by apologizing for the outage and offering MobileMe subscribers a 30-day extension to their membership. "The .Mac to MobileMe transition was a lot rockier than we had hoped," said an Apple spokesman.

Shortly after launch Apple also updated the software Macs require to access MobileMe; other third party vendors that utilize .Mac services, such as Karelia's Sandvox Web site publishing software, have also required an update.

  • Share/Email
  • Comment
  • Print
Comment
Login
Forgot your account info?
Add comment
Anonymous comments subject to approval. Register here for member benefits.
Have a NetworkWorld account? Log in here. Register now for a free account.

Videos

rssRss Feed

Whitepapers

Windows Vista: Necessity and Opportunity

The Vista era of Windows is here. Yet most organizations will retain Windows XP alongside new Vista...

Gartner Research: Hype Cycle for IT Operations Management, 2008.

If you are evaluating service management tools, managing emerging technologies such as...

Frontline LAN Troubleshooting Guide

This comprehensive, 115 page guide provides frontline network troubleshooters with practical advice...

Webcasts

Migrating to Windows Vista: Necessity and Opportunity

The Vista era of Windows is here. Yet most organizations will retain Windows XP alongside new Vista...

PoE Plus: Impact on the PoE Market

The standard for Power over Ethernet (PoE), IEEE Std. 802.3af(tm)-2003, advanced networking,...

Intelligent Mobility: BlackBerry Technical Seminar 2008

The virtual BlackBerry Technical Seminar keeps growing in popularity every year, and we want to...

Special Reports

Managing the Mobile Blind Spot

Companies today are striving to maximize worker productivity by allowing workers to access more...

Get instant email notification when white papers, webcasts, executive guides are added to our library. Stay informed and up-to-date with the latest on IT Technologies with Network World's Resource Alerts.
Network World,to go. Wherever you are. Breaking news delivered to your mobile device. Select the hottest topics in networking and start receiving Network World on your mobile device today.