Given BT's recent acquisition string of local video companies in the US and Germany, this announcement should come as no surprise. You didn't mention any of the weaknesses.
From my vantage point, the biggest detractor is the lack of interoperability with non-Cisco rooms, endpoints and infrastructures, which of course, totally dominate the industry today. So customers can't leverage their existing investments and in many respects this is worse: they can't telepresence with companies that use other brands. Sad to hear that Cisco is the laggard on interop and that BT has been duped into being satisfied with zero interop at the heart of their service.
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