I call Web sites that exclude large numbers of potential viewers poorly designed. We can drill down to more specific details, such as Flash-only sites that exclude viewers without Flash loaded and users who don't like Flash sites, but I still claim that's a design issue - designers do not properly support the maximum number of viewers. IE only sites exclude too many viewers today.

In fairness to the designers themselves, however, such overall design failures tend to be introduced by idiot vice presidents, not the designers. Automatically excluding a sizable percentage of potential viewers (and customers) is stupid, excuse me, success challenged, no matter which definition of "poorly defined" we agree to use.

James